Sales, Marketing, & Entrepreneurship

February 2015 Gluten-Free Surcharges, Value Coordination at the Marketing-Sales-Customer Interface, CSAT, NPS, and Customer-Company Identification

“Those who say that I am not Islamic enough should reread their Koran. Islam is about inclusion, tolerance, community.” Abdurrahman “Gus Dur” Wahid, President of Indonesia and Liberal Muslim Priest-Schoalr (Ulama), 1940-2009.

  1. A smile doesn’t cost anything.  Give it widely and frequently.
  2. If we were all the same, there would be nothing we could give or receive from each other.  Love differences.
  3. Mercy is available to all and can be granted by anyone.  Practice mercy wisely.
  4. Hope is a powerful state of mind.  Drive actions through hope.
  5. Laughter really is the best medicine.  Laugh gregariously.
  6. No one has a monopoly on love.  Love freely.
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