Investing in Networking

Networking is an investment, and like all other investments the return must exceed that which can be gained elsewhere. Whether you network for a few hours with professional acquaintances on a sporadic basis or deliberately attempt to develop business through regularly networking at multiple venues, networking is an investment. Outside of the cost of attending…

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Sell with the Right Staff – Reflexis

Founded in 1998, Reflexis has grown to 50 employees by helping retailers dynamically manage their workforce and work requirements. For instance, retailers host many promotions during the year but executives at the corporate office planning the promotion have little knowledge of their implementation. The Reflexis solution enables managers to schedule work and store layouts for…

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4+1 Pricing Mechanism

When businesses charge different customers different prices, what are the determinant factors? Is this pure value-perception pricing or are underlying factors used to justify differential pricing? After reviewing dozens of pricing mechanisms in business markets, I have uncovered four plus one common factors within pricing mechanisms. The basic four are Volume, Complexity, Risk, and Delivery.…

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Legality of Price Discrimination

Are pricing mechanisms that charge different prices to different customers in business markets legal? More than any other issue, concerns of the legality of price discrimination are raised when discussing pricing mechanisms. Due to the well publicized legal cases against executive greed, predatory pricing, and outright fraud; managers and have righteously steered clear of any…

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Listen to Customers – Descartes Systems Group

Founded in 1981, this public company achieved $62 million in revenue in 2003 and has over 2500 customers in 60 countries. Recently, their growth has stalled in parallel with the tech downturn. However, as the RFID market and supporting solutions grows, their potential should change. The Descartes solution tracks the status of inventory in transit.…

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High Five of Direct Mail

Getting direct mail to produce business results requires addressing five qualitative issues according to Lewis R. Elin. He is the former owner of Topps Mfg. Co and successful user of direct mail and catalogues in building businesses. These are Benefit, Verisimilitude, Seduction, Why, and When. The following is from his notes and makes a good…

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Valuing Direct Mail

Using direct mail to prospect for new business presents a decision dilemma for salespeople and business marketers. On one hand, it is an attractive approach of quickly contacting potential customers to promote an offering. On the other hand, most businesses have a poor track record in driving actions with direct mail. The decision to use…

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Merge with Similarly Market Focused Companies – Marimba

Founded in 1996, this public company achieved $40 million in revenue in 2003 and has over 450 customers including name brands such as Music Match and Electronic Arts. Marimba provides a solution for managing software inventory and updates. Companies seek their solution for security patch and anti-virus management, software license compliance, and operating system migration.…

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SPL Takes First Step in Acquisition Strategy

In December of 2003, Harry Debes, CEO of SPL, announced his intent to execute an acquisition strategy. A few months later, on May 4, 2004, he signed a definitive agreement to acquire CES. Acquisition strategies are fraught with risks. Research has shown that acquisitions increase shareholder value only 20% to 50% of the time. The…

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Pricing Electricity: More Questions than Answers

How are prices set at the industry level? In a competitive market, Adam Smith’s invisible hand drives prices to a dynamic equilibrium set by suppliers’ willingness to produce at a price and consumers’ willingness to purchase. Yet residential electricity markets are hardly competitive. Since the Public Utility Holding Company Act of 1935, government regulations have…

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