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Product

54 articles found in this category.

How Can the Music Industry Bridge the Gap Between Physical and Digital Experiences?

August 2016 Marketing, Product

We’re visual creatures, too. Whereas programs like iTunes and Spotify will display album art, it’s not the same experience as standing before a rack of albums. Similarly with books, despite all of the advantages of e-readers, they have not captured the experience of examining a wall of books. Digital is great, but, unsurprisingly, there are features of the physical world that still have a certain primacy for, well, physical beings:

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B2B and B2C Ecommerce Trends Witnessed at Internet Retailer 2016

August 2016 Corporate, Product

Adrienne Hartman, Director of Ecommerce & Customer Insights at J.J. Keller & Associates talked about how B2B Ecommerce cannot be solved only by software alone. (I agree with her) She also talked about using Google Manufacturing Center. She encourages you to ask, "How well can buyers use your site?" It is clear that her words come from an employee of an organization with a strong culture.

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Will Culling Low Margin Items Actually Destroy Profits? An Exploration into Economies of Scope

July 2016 Pricing, Product

Firms often sell low margin items because customers seek the low margin items and, when buying, buy higher margin items as well. These low margin items can make sense through their enablement of the firm to profit from economies of scope. Killing low margin items can make sense in some cases, but other cases doing so will kill the firm.

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Tesla’s Software Upsell

July 2016 Product, Selling

What Tesla has changed for the automotive industry is now that upselling process can continue long after the purchase of the vehicle. If you buy a S60 then get a better-paying job with a longer commute, you can choose to upgrade with essentially no additional cost to serve for Tesla. And spacing out the payments for the vehicle and later the capacity may make the original vehicle purchase more palatable for the consumer.

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Trends Observed at the 2016 International Home and Housewares Show

June 2016 Product, Selling

One of the most interesting booth visits I had was with Starfrit. Founder Jacques Gatien started selling kitchen gadgets at trade fairs in 1965. Over the past several decades, they've created many new categories. They showed me The Rock, a frying pan with a unique non-stick surface using what they call RockTec. It comes with a generous 10-year warranty.

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Why is Gas Priced by Fractions of a Cent?

April 2016 Pricing, Product

The fact that consumers buy gas on a continuum rather than in discrete gallons (unless you’re a wizard with the gas nozzle handle) likely makes it easier for both sides to live with the current arrangement. The pump price and volume numbers go along until the tank is full or you release the handle, and there perhaps isn’t much analytical thought put into the final ratio that appears.

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Designing a Product Roadmap-II

March 2016 Product, Selling

It is not expected that all the dates mentioned in the product roadmaps are hard deadlines. An audience is cognizant of the fact that sometimes product launches can get delayed due to unforeseen reasons. Yet consistently not sticking to the roadmap may lead the audience to question a firm’s credibility. A great idea would be to backdate the roadmap, to some extent, to demonstrate the compliance so far and then to open up the future.

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Designing a Product Roadmap – I

February 2016 Product, Selling

Not all products however enjoy the ‘soap & detergent’ kind of stability. Phones in 1990s were used for calling and today calling is one of the many functions of a phone. Cars back then were mechanical marvels and now they’re practically computers on wheels. In case of software and applications, the product life-cycle graph is even thinner and very well summed up in a comment by Reid Hoffman (Linkedin Cofounder): “If you are not embarrassed by the first version of your product, you’ve launched too late.”

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New Washing Machine Marketplace Innovations and Warranties Driving Value Proposition Differentiation

February 2016 Corporate, Product

Recent purchases have lasted less time than that in most cases. I wondered aloud whether using tools like Six Sigma for efficiency over and over have reached an inflection point where they destroy quality. Once you have perfected a product and focus on taking out costs, there is an opportunity cost. That opportunity cost usually results in a loss of quality.

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