| Dr. Wiglaf’s
Top 6 List
A lighter look at the best ideas.... for 2007
Wintry Hearth Rejuvenates the Importance of Being True
December 2007
6. The CEO/MD must be the Brand Cheerleader.
5. The Brand creates a common purpose that bonds the company’s stakeholders.
4. Interbrand’s 10 most valuable brands include Microsoft, Intel, IBM, and GE, all generate more B2B revenues than sales to end users.
3. Sales acts as a container, binding together relationships to facilitate a decision.
2. The Sales is a Container metaphor bespeaks of two challenges: Containers can be invisible, and they can break.
1.The CEO/MD must be the Sales Cheerleader.
The Beauty of Autumn Colors Rises from the Death of Chlorophyll
November 2007
6. Kill erratic brands. - Global brand builders position the brand in the same position worldwide.
5. Branding ingredients isn’t a ubiquitous godsend, it requires the ingredient to be differentiated and key to the final product, and works best when the final product brand position is currently weak or in flux.
4. Versioning strategies provide additional features and benefits as the customer moves monotonically up from lower to higher value versions.
3. Add-on strategies allow customers to enhance the base product with additional products, modules, or features to maximize their individual utility.
2. Choosing a versioning over an add-on strategy requires aggregating demands and developing segmentation fences along a single multivariate dimension – it is a Segmentation issue.
1. Brand-building is not only advertising. Brand-forward business leaders expand the brand experience throughout the value chain.
For good mushrooms, take a walk in the woods October 2007
6. Mark Leslie, a former entrepreneur who founded and was CEO of Veritas Software, suggest management go through the Sales Learning Curve and involve all aspects of the firm during this stage.
5. In going up Sales Learning Curve, close the gap between what an entrepreneur think salespeople should be selling, and what they actually are.
4. When overstocked and confronted with dramatic decrease in demand, homebuilder executives profited by discounting rather than suffer the cost burden of carrying inventory.
3. Segment customers on how they value the offering, not just size and location.
2. Identify how customers value your products, and encourage salespeople to communicate these sources of value.
1. Show customers the value differential.
Every Southern Swamp Has Its Water Moccasins September 2007
6. Fluidity naturally exists in perceptions of value and price. A pricing artist shapes the surface so that the fluid flows to the desired point.
5. Watch out for snake oil salesman. Its good to jump in early and learn before the competitors, but every southern swamp has its water moccasins.
4. Price discipline shouldn't lead to draconian simplicity in enforcing an idea. As the GM case demonstrates, it's a kaizen force that pulls flexibly and responsibly toward a positive direction.
3. Hypercompetition remains a reality in high-tech industries. Microsoft, Sony, and Nintendo are still enjoying a fast dance.
2. Fewer decisions than people ones must be made with poorer information and greater impact. Manage with care.
1. The people you hire and the manner in which they are managed enable your fortune or bring your destruction.
Communicate, Align, Capture August 2007
6. Leegin decision should have a larger effect on prices of consumer products characterized as high-value branded goods, complex product, or difficult to experience products.
5. Leegin decision could act as a deterrent to the long term trend of reducing service and costs in distribution, thus shifting the competitive relationships between distributors towards adding value.
4. Product marketing is a cross-functional and inter-firm strategic role, involve all key stakeholders in aligning goals with actions.
3. Good competitors can control the urge to compete on prices even during a declining market.
2. Email marketing, like other marcom efforts, needs quantifiable goals, monitoring, evaluation, and improvement planning.
1. When new information arises, incorporate it in your pricing strategy.
Value First, Cost Second July 2007
6. Price is not the competitive equalizer. Value is. Consider how to communicate your value proposition properly.
5. Communicating the value isn’t a once-off thing. Repeat your message and leverage multiple communication vehicles.
4. Internet surveys are inexpensive and quick, but that doesn’t make them all-purpose solutions.
3. Match the market research tool to the accuracy requirements and decision making information requirements.
2. Before matching a competitor’s lower price, calculate the cost and evaluate the gain.
1. While branding may drive consumer markets, enterprise markets are driven more on value. Understand your value and communicate it.
Revenue Capturing
June 2007
6. People like stories. They are believable and engender trust. Open you coat a little and capture their trust.
5. Poorly imitable promotions need a time window of exclusivity.
4. promotions don’t just tout price, they build or leverage the brand position.
3. Know your points of differential advantage and leverage them in your promotions.
2. Sometimes, counterintuitive pricing models are better than industry gold standards.
1. When you’ve won a round, shift to thinking beyond the immediate question and position yourself for future wins.
Succeeding as an Entrepreneur
April 2007
6. Just get on with it
5. Hope, Vision, Action, Perseverance, and Luck, are, in that order, the route to long-term success in sales, marketing, and entrepreneurship..
4. Entrepreneurship often requires touching the boundaries, but that isn’t the same as crossing them. Entrepreneurs are often forced to address questionable issues..
3. If you think that your job is too good to give up for an entrepreneurial pursuit, then you probably lack the attitude for risk taking required to succeed.
2. If you think that your poor employment history indicates that you can’t succeed as an entrepreneur, you probably lack the optimism required to succeed.
1. Want to create the next new big market? Find and serve an ill-served job-to-be-done segment.
Sales Performance, IP, and Volume Chasing April 2007
6. Don’t let inertia or apathy allow poor performance to persist. Make
decisions and take action.
5. Specific promotional events that are part of the industry wide annual
promotional plan do not necessarily imply bad pricing practices. As the
GM case points out, tactical moves should not be confused with strategic
directions.
4. Patent are not a one-size-fits-all intellectual property solution. Consider
the options of Utility Patents, Design Patents, Trade Secrets,
Trademarks, and Copyrights. Use them in combination, as standalone,
or as part of a long-term sequential strategy.
human voice and participate in their conversations.
3. Marketing variables other than price are often more efficient at driving
volume.
2. Most companies, but not all, do not face an elasticity of demand sufficient
to warrant a price decrease to "grow volume".
1. Low Performing Salespeople cost far more than their salary, they carry
the opportunity cost of lost business.
Blocking of Marketing, Investing
in your Blog. March 2007
6. The blocking and tackling of Marketing remains
to Focus on the
Customer, Manage Internal and External Partners,
and Manage the
Budget towards a high ROI on Marketing.
5 . Wikinomics suggests that your illusions of control are being
replaced
with the potential to reap the benefits of using
the wisdom of masses.
4 . A blog is your opportunity to interact with customers in an
authentic
human voice and participate in their conversations.
3 . Like any marketing effort, give your Blog a Purpose.
2. What if someone posts a negative comment on your blog? Forgetaboutit.
They would have done the same behind your back.
Your blog is your
chance to participate in the conversation.
1 . Differentiate on dimensions that are salient to the jobs that
customers
need to get done.
While there are only 6 Top 6 points, the Chief Editor
feels obliged to remind readers of the damage done to innocent individuals
by mobs chronicled during the industrial revolution between the
1700’s and 1900’s. Somewhere, between the mob and the
institution, a new social order will emerge though it is beyond
the scope of this journal to describe it.
Keep the Baby, Discard the Bathwater,
then Shift Dimensions
6. Price Leadership and Followership are not ideas
stuck in yesteryear.
Tobacco, shipping, and many others are able to
execute and profit.
5. Branding, whether “house of brands” or “branded
house”, remains a
driver of results even in age of PR and Web 2.0.
4. In trademark litigation, the only clear victors are the lawyers.
Learn to
negotiate without resorting to Gladiators.
3. Money is not the only dimension to negotiate. Learn how to drive
agreement by exploring other issues related to
the decision.
2. Win by competing on non-price dimensions, ones which leverage
your
competitive advantage.
1. Price wars are like any other negative-sum game. A majority of
the time,
they leave dead soldiers and no victors.
Trust, Online, Trust, Selling,
Trust … January 2007
6. Trust directs purchase decisions in Risk
Management Markets.
5 . 40 percent of all online queries are intended for local results.
4 . Trust in brands is largely developed through experience.
3 . Online shopping continues to express a growth rate that outstrips
bricks
and mortar, at 24% higher over 2005 for
the month of November 2006.
2 . Reliability, capability, and willingness to express these talents
on the
customers behalf are the indicators of
trust that drive decisions.
1 . Selling is about emotions. Give and listen to build an emotional
bond.
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